FAQs

Why do I not see scores for some sports?
Scores are displayed based on your favourites only.   Kindly refer to point 8, below which will guide you on how to add favourites.
Thu, 17 Sep, 2020 at 3:31 PM
What type of notifications will I receive?
Notifications are received on your app for teams that you have selected as favourites only. At this stage, only certain sports are able to receive notificat...
Thu, 17 Sep, 2020 at 3:33 PM
How do I remove a favourite team, league or tournament?
You can do this in two (2) ways: Scroll to the end of your favourites bar at the top of your screen Tap ‘Edit’ Select from the available Teams & Tou...
Thu, 17 Sep, 2020 at 3:32 PM
Can I receive notifications for a tournament or league?
Currently, we are limited to Teams only. Tournaments and League notifications have been identified as a future enhancement.
Thu, 17 Sep, 2020 at 3:34 PM
Is there a version of the services available via the app that is accessible for Feature phone users?
We are sincerely sorry but due to the rich design and functions in the SuperSport app, only a smart device will allow you to truly enjoy your SuperSport exp...
Tue, 29 Sep, 2020 at 11:36 AM
Will my current SuperSport app be updated to the new version automatically?
Depending on your device settings, the app will automatically update when the new version is available. Alternatively, you can download or update directly f...
Wed, 30 Sep, 2020 at 2:18 PM
Why are notifications not provided for all sports?
Currently, we are limited to Football, Rugby and Cricket only. Notifications have been identified as a future enhancement across further sports and teams/in...
Thu, 17 Sep, 2020 at 3:34 PM
Why can I not download the iOS Beta app?
We are sincerely sorry but only the first 10 000 customers are eligible to use the iOS Beta app.
Thu, 17 Sep, 2020 at 3:35 PM
How do I download the Beta app?
Easy! Simply follow the download instructions below for Android and iOS to start using the app. Please note that to use the Beta app on your Apple device, y...
Thu, 17 Sep, 2020 at 3:38 PM